Contact Aviv
Contact Us.
We’d love to hear from you! Whether you have a question about our collections, need help choosing the perfect piece, or just want to say hello — we’re here for you. Reach out today and let’s add a little sparkle to your story.
Send us a message.
Frequently asked questions
Do you offer jewelry customization or engraving services?
Yes, we do! Whether you’d like to personalize a piece with a name, special date, or custom design, our team would be happy to assist. Just ask one of our associates or contact us for more details.
What is your return or exchange policy?
We accept returns and exchanges within 14 days of purchase with the original receipt and in unused condition. Custom or engraved pieces are non-returnable. Feel free to reach out if you have any concerns — we’re here to help!
Do you provide jewelry cleaning and repair services?
Absolutely. We offer professional cleaning, resizing, and repair services for most jewelry items, whether purchased from us or elsewhere. Visit us in-store or call to schedule a service appointment.